Shipping & Return
Shipping within Germany:
Standard shipping: The delivery time is up to 8 working days after we receive the complete and correct order, as we finish each part by hand.
Payment in advance:
If you pay in advance, your order will be shipped as soon as we received the payment.
Delivery countries and standard shipping costs:
The delivery time for deliveries abroad can be extended by 1-2 working days.
The service is provided in Essen.
Standard shipping costs:
Within Germany: 4.99 Euro
To Austria, Belgium, Denmark, Finland, France, Italy, Luxembourg, Netherlands, Sweden, Spain and Great Britain: 13.99 Euro
To USA: 15 $
Shipping to other countries on request: firstname.lastname@example.org
The costs for the return are only refunded by us if there was a mistake from our side. Please also note that we do not accept unpaid postage.
If you would like to return an article, please fill out the form here.
The delivery time for individualized products is 5 to 7 business days after we receive the complete and correct order, as we finish each part by hand.
· LOOKABE offers returns within 14 days.
· Not 100% satisfied with your last LOOKABE purchase? We accept returns of items within 14 days of receiving your order.
· You can find the return instructions/address on your return form in your package or click here.
· If the goods are already damaged upon receipt, you can return them for a full refund.
· f your return has been accepted, we will refund the price you paid for your item back to your original payment method or to the bank account you used to pay for the order.
· Please be sure to keep your postal receipt safe until your refund is complete.
· Refunds will be issued within 2 weeks. Once your return has been processed, the money will be refunded to your original payment method. You will be notified by email once everything has been taken care of.
· We will only refund the cost of the return if it is a faulty delivery on our part.
If you have any further questions regarding returns or refunds, please contact us via our contact form.
MPIRE TRENDS GmbH
Triple Z, G10, OG17
Katernberger Straße 107